Technology, the bastion of science and engineering, brain children of visionaries that see options for taking away the burden of the menial from busy modern working people… I don’t think it’s working. We have wonderful things in the world these days. Pieces of electronics that allow us to talk to people on the other side of the world face to face. We have magnificent gleaming, sleek equipment that perform complicated mathematical calculations in nano seconds. We have incredible gizmos that can see into the human body and identify problems before they become catastrophic. We have space-going vehicles that travel to other planets and even to the ends of our galaxy and beyond.
It’s amazing to me. Maybe I’m showing my age. I can remember a conversation that I had with my father over a decade ago now. We were talking about a prequel of a science fiction franchise and wondering how they would address the issue of technology since we had at that time many of the things from the original version of said series. How would they have technology that was ahead of what we already had but still having room to grow for the original (which was at that time filmed over 30 years prior).
So, with all the advances of modern technological miracles, tasks that once would have taken great effort and time are now completed in the blink of an eye… and, why in the name of all that is holy am I consistently plagued by technology that takes up way too much of my day? Things that should take an instant with the marvels of our electronics now take even longer than I could have managed manually and menially because of glitches, freezes, and generally unpleasant gremlins in the works.
What is especially perplexing to me is the sheer number of updates that seem to be pushed out through the wires and wireless signals of the internet and networks to effectively shut down all productivity while various changes are made in operating systems and other software. The timing is a bit baffling as well. It always seems to happen when the process will cause the most amount of bottleneck, slowdown, chaos possible. I can understand when security concerns or “backdoor” issues present that there must be a correction for the safety and security of our data and privacy, but seriously why can’t this be scheduled for a time when I don’t need to actually be performing a function on the machine.
One of the most baffling situations is my work computer. We have an IT department that will push out updates to all the different systems and software on our machines through the network. So, I totally get that it depends on my machine connecting to the network. However, I’m not entirely sure why, for instance, my entire week was plagued by the update-reboot two step. I might even be less irritable if it would tell me that the reboot thing needed to happen as soon as I got logged into the system. Just a little “Hey, don’t get too deep into anything because we’re gonna be asking you to reboot about 17 times in the next hour.” But nooooo, it waits. It waits until I’ve opened multiple applications and projects and am hip deep in spreadsheets and reports that took their sweet time to open, let me tell you. Then, it says “Reboot in 57 minutes…” Really?!? 57? Not an hour? Or possibly any round number? The point is, it’s not like I’m going to get anything accomplished in that 57 minutes. Truthfully, it will probably take me that long to save and close all the crappola I have open. So, I manage to get it all buttoned up and if the timer has not run out, I click the “Reboot Now” button. Go get coffee.
And now, hopefully, the machine has finished its preparations and is now ready to be productive with me. However, I failed to take into account the passive-aggressive nature of the beast. Apparently completing all the updates and downloads and everything that is needed in one happy session and reboot is just not part of the programming. Once again, the hateful system waits and lets me get complacent enough to open projects and start into my work before… “Rebooting 57 minutes…” It won’t do it immediately, just waits for me to be in the middle of things. “Oh look! She’s opened all her @#$%. She’s really getting in the groove. Tell her to reboot now.” Yes, I know there is usually a feature to postpone the cycle, but honestly, you can only postpone it for so long and it annoyingly will continue to pop up and remind you. It’s often just better to just get it over with.
Apparently the gremlins that live in the computer network also like to play this game when there is a meeting, teleconference, WebEx, or presentation to be done. On these occasions, it seems that you cannot even delay the situation until the end of said meeting or presentation. “Rebooting NOW!” because we know that there are a bunch of people waiting for you to share a PowerPoint display or explain with visuals why targets are off and reports are screwy.
There are days when I take it all as a sign that perhaps I was supposed to take the day off. Wouldn’t that be nice? “Hey there. Sorry. I know that you need me to get that project completed by close of business today, but the computer has told me that I have to take the day off so it can reboot 173 times. How does tomorrow work for you?”
There are days when I question whether the convenience of our modern technology truly outweighs the frustration and delays that occur while they are babied and maintained. While a part of me knows that with extremely rare exception the technology we use do not have sentience or personality, it is difficult to resist believing that there is something in there just messing with me. It is at those moments that I find going to get a cup of coffee is a better choice than chucking the machine out a convenient window.
Grant me the patience to deal with random errors,
The strength of will to wait for ridiculous boot time (and multiple reboots),
And the wisdom not to take a hammer to the piece of equipment that would take too much of my finances to replace.