Artificial Unintelligence or the Day Siri Tried to Get Me Fired

So, there are entire site dedicated to the devil that is autocorrect. We have all seen and probably laughed heartily at the Freudian slips that our various communication devices seem to enjoy using to our abject horror. There are times when I am amazed and baffled at the hash that the circuitry seems to make of my simple exchanges. For example, who on earth would have gotten “Quetzalcoatl” from “mayonnaise”? For that matter, what the hell was the Aztec deity of wisdom and life doing in my phone in the first place?!? Points to ponder, that… Anyhow, as I was saying we all know that autocorrect is the bane of any neutrally classified conversation and the algorhythms thereof appear to have been deliberately programmed by a pubescent brain with a naughty streak that makes sexual innuendos from Captain Jack Harkness look like Sesame Street (extra points for those who got the reference). However, I believe that the voice activated artificial intelligence that have given personality to our smart phones may have exceeded even that threshold.

Though many of my brethren and sisters out there may have gone with other operating systems and their own flavors of artificial assistance, I have adhered to the evil fruity empire and that particular nemesis of my own… Siri. Please excuse my language, but Siri is an unmitigated bitch and works actively to make my life a more difficult place to live.

What could you possibly mean, Tananda? Siri does not have emotions or sentient thought. She is but a mere collection of programming and circuitry with only dichotomy decision making and search routines.

That’s just what she wants you to think!

Most people have the experience with Siri and other forms of electronic assistants of misunderstood speech and less than helpful answers. There was a whole range of commercials that made fun of GPS map systems with “RECALCULATING” as a regular punchline. Again, they are probably an easy target for humor since they have relatively simple interface and regardless of the progress one might perceive towards science-fiction-like computers and robotics, these devices are still in grammar school by comparison. It isn’t a negative observation, it is just realistic judgment of the initial stages of true human-to-machine interaction. To be completely honest, I’m not sure I want these things to get too clever. I’ve seen the movies, I don’t want to be controlled by our mechanical overlords, thanks.

Siri has, to this date, gotten me lost in some very unsavory situations and locations. She has a determined lack of desire to allow me to contact my mother by calling or texting. Instead she prefers to attempt to send the messages meant for my mother, my husband, or friends to business contacts and superiors who might not really appreciate being told that I love them or asking about various locations for planned debauchery. More than once I have attempted to ask the cow to “Call mom” or “Text Ted” to have her say, “What would you like to say to Doug Rodgers?” Seriously… or should that be Siriously?!? How on earth did she get that name from “mom” or “Ted”? It can lead to what I might like to call… “complications.” I’ve been brought to the brink of violence towards this disembodied entity that resides in my phone. More than once I have been diminished to the point of cursing at her with a string of profanity that rivals George Carlin’s Seven-Words-You-Can’t-Say-On-Television. To which Siri (proving that she is passive aggressive and has a seriously sadistic bent) replied “Okie Dokie, artichoke” at one time and “I was merely trying to help” at another. See what I mean?!? She’s evil. However, nothing quite compares to the day Siri tried to get me fired.

That is what I said. You read it correctly. It is my sincerest belief that while Siri is supposed to be without true sentience or personality, she secretly has “woken up” and become my archenemy and wants me to die a horrible death… or at very least be fired and forced to live in ignominy and humiliation for the rest of my days. So, for the record, I’m putting it on paper… well, not paper, but electronic version thereof… you know what I mean! I want witnesses dammit!!!

For those of you who do not know, I am actually a manager of a team of outreach specialists in the field of healthcare. I have quite a number of them who work for me, but in the infancy of the program, I had but three. Bless them, they worked hard and put up with all my stumbling attempts to define what our program would become. It was a struggle, but we made it… and I digress. As it happens, one of my first employees was male. He came to our employment relationship well recommended with a good many years of experience already under his belt. We’ve since that time gotten to know each other pretty well, but starting out, things were the stiff and professional interactions you might recognize. Everything was still very new and personalities were still figuring themselves out a tad. I primarily was trying to do my best to give an impression of professionalism to inspire confidence in the people working for me.

So, as the business day came to a close one evening, I was heading across town in my jeep. Like a good many people in the workforce today who need to communicate quickly in a variety of circumstances, my crew uses texting. Before any of the HIPAA-aware folks out there start freaking out, no protected health information flows through these lines. It is primarily a way of addressing generic information and safety considerations. Things like, “I’m leaving” or “I’ve arrived” to indicated things that the police have lovely codes for like 10-8 or 10-77.

On this particular day, we had been struggling with a case and trying to access resources in a very short timeframe. My staff member texted me as I was driving to say something along the lines of being unable to fulfill all the requests that were made of us that day.

Now, I’m not one of those who will text and drive. I’ve always seen it as dangerous, and given my propensity for clumsiness and lack of coordination, it would just be idiotic not to mention being illegal in most states these days. However, I do have Siri to assist me with these things. She asked, “Do you wish to respond?” I answered in the affirmative, and Siri said “What would you like to say to….?” So, I responded by speaking into the air, “That’s ok. We will just have to deal with the rest tomorrow.” Now, for those of you familiar with the interface in question, you know that she repeats the message back. For those unfamiliar, the next horrifying response from Siri was, “Your message to … says ‘Ok. I guess I’ll show you my breasts tomorrow.’ Do you wish to send?”

As you might imagine, for all my safety precautions using hands-free options and avoiding texting while driving, I nearly capsized my poor vehicle attempting to prevent that missive from sending along the airwaves. Imagine if you will, me trying to capture from the air the words as in slow motion the word “Noooooooooooo” flies out of my mouth. I could see the nightmare before me during my exit interview in human resources, “So, Dr. Haren, can you please help us understand how you thought it appropriate to sexually harass your employee by threatening him with your breasts?” Oh yeah, that would have been a hoot! Now, looking back, it makes for an enormously humorous situation that we can all get a chuckle from, but I can still almost capture that moment of panic when I thought Siri would likely send the message anyway.

As it stands, I’m still employed and not under any investigations for inappropriate conduct. I have foiled the little electronic @#$% so far. May I continue to be vigilant!

Psychological Loofah

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One of the things that I have finally figured out, after years and years of completely going about things in the wrong way, is that we all need people in our lives that add to it. Now, by adding I do not mean adding drama, or financial drain, or stress, or emotional turmoil. I mean that everyone needs people in their lives who add something positive to it.

Sometimes, that doesn’t necessarily mean that they add anything. It may be that they take things away. They remove negativity. They remove stress. They remove the dark, nasty cloud that hangs over the head.

During the course of day to day living, most people tend to build up what might be considered a film of nasty, grimy unpleasantness that is picked up from the world. It isn’t that the world is a completely horrible place, but going about the activities of work and interacting with humanity at large generally opens us up to things that are not always pleasant. This might be project deadlines, rush hour traffic, the weather, the bad mood of some other person who has surpassed their aggregate limit of @#$%s to give, or it could just be that we woke up on the wrong side of the bed and things went downhill from there.

In the modern age, we also have a smorgasbord of media that bombards us with negativity. It seems that our “news” agencies flood the ether with the most flamboyantly negative crap they can dig up. Have you ever noticed that a good many of the “reporters” out there can take even the most positive instance imaginable and spin it into horror story? I know. Good vibes don’t sell ads and airtime, but still, it just takes a special kind of miserable to conjure up some ugly for every ray of sunshine. I guess they are crying all the way to the bank, but it just seems an unpleasant way to make a living.

In truth, it doesn’t really have to be the network media, either. Social media rarely goes viral with positives. It’s the negative stuff that usually “breaks the internet.” Fear and anger seem to win the game. And… that’s sad. Truly. Even knowing why it is so doesn’t really help. It is just a sad statement about humanity that we are so focused on the negative. Unfortunately, it isn’t just electronics in our lives, either.

Think about it… you know there are people actually in your life right now that do it, too. You can probably think of at least one person that you interact with on a semi-regular basis that can suck all the air out of a room and turn a good mood into a full blown depression without flexing a muscle. It is like there is an entire species of Grumpy Smurf (for those old enough to remember) who hate everything and who can never let a positive comment live without taking a swipe. As it happens, I have been known to test out this theory. It happened the first time quite by accident, but the person in question was so very negative I attempted to find something positive to bring into the conversation. It wasn’t contrariness on my part (No, really. It wasn’t). It was more a deliberate attempt to cheer us both. I found that I was unequal to the task. It didn’t matter what I said, they could turn it around into something just heartbreaking. Eventually, I just felt frustrated and depressed. However, I now approach it almost as a game. I will say things that are deliberately upbeat and positive just to see how they are going to spin it into the toilet.

In the unseasonably rainy weather we have been having, a brief glimpse of sun was visible. I noted to Grumpy Smurf, “Man, it is nice to see the sunshine again, even if it is just a little while.” The response was classic, “*hmmph* Yeah, it’ll probably just be miserably humid or turn into another drought.” I just have to laugh at these moments.

Knowing the person’s history, I can almost theorize why some people feel compelled to discredit positivity. Sometimes it is an “Expect the worst and take what you get” mindset. If you plan for bad stuff, then you can’t get caught by surprise and maybe you won’t be as devastated by disappointment. The problem with this mindset is that while preparing for the worst, those individuals never seem to get to enjoy the best. All their energy is spent in discounting and looking for the dark cloud around those patches of silver lining. It’s a shame, really.

Another theory is that people who feel the need for the negative spin are playing into “the other shoe” phenomenon. “Things are going way to well right now, the law of averages says I’m gonna get creamed when the other shoe drops,” or “What’s the angle? There has to be an angle?” For some people, history has taught them that when things are going really well, something bad follows right behind. So, they never want to feel “too good.” The other side of that coin is similar to the “expect the worst…” folks. They never get to enjoy their lives because they are so busy looking for that other shoe and the angles.

My point to all of that is that most of us have at least one, usually more of those types with whom we interact every day. Aside from those, there are just the usual bumps and jostles that make up the plethora of life’s little irritations. All those little, and not so little, things contribute to a miasma that builds up on the surface of our personalities like a scum on a pond or mineral scale on the shower walls. We may not even notice that we are carrying it all around with us, bogging us down, making us less shiny. Before we realize what has happened, we’ve got second skin of all that negativity making us one of THEM.

This is why we need the psychological loofah in our lives. Sometimes this is something. Sometimes this is someone. I’m lucky. It’s taken me a while to recognize them for what they are, but I have psychological loofahs and scrubs and chemical peels in my life… I am a psychologist, you know. I build up a lot of that film. For me, there are a number of activities that help me reset and get away from the negatives. Some are daily. Some are weekly. Some are monthly, and some are once a year. The point is that they have become part of my regular regimen to keep that negativity film at a minimum and keep me from being the negative ugliness in someone else’s life. Last but certainly not least, I have the people that are my positive refilling sources. I have been extremely fortunate to have some people in my life who are positive and upbeat (sometimes even when they haven’t had the greatest day on their end either). One in particular always starts the day with a post on social media that says “Be blessed today, sugas!” Usually it is some variation of that. She isn’t Pollyanna, and she has her own struggles, but she tries to contribute positively to the world rather than contributing to what is already an oversupply of negative. I recently told her that her posts are my daily reminder to be more positive than I may feel each day. I’m not sure how she felt about that exactly, but it was true.

My positive friend, her partner, and a few others are people in my life who are a joy to be around balance out the people in my day to day that may be … not so much… I want to be one of those positive people for my friends and loved ones, too. I know that I am not always, but I certainly try. I know that to be healthy physically and emotionally, I need to practice a little mental hygiene. That includes physical exercise, meditation, music, reading good books, laughing out loud at least once a day, and interacting with the people in my life that bring their joy to share with me. I also know that with my psychological loofahs, I stand a much better chance of being what people I care about need instead of contributing to the negative film.